You're In Charge. Now What?

Skills for a First-Time Manager or Supervisor

Gain the essential skills and knowledge you need to become a great manager or supervisor; leadership, delegating, communicating, conflict resolution, working with difficult people and more!

In this workshop you'll learn...

Actions you can take that will establish your authority, boost your credibility and earn respect
Proven methods leaders use to gain the commitment and cooperation of their team
How to motivate and energize your team to improve performance
How to manage your time - in spite of conflicting priorities and pressure to perform
Top 10 mistakes new supervisors make – and how to avoid them
And much more

This intensive 2 day event focuses on the unique challenges you face every day in your job and offers solutions to help you fully achieve your potential-not just as a manager or supervisor, but as a true leader who commands respect, commitment and credibility.

Two full days of leadership solutions

You know how to get things done. You’re one the best in your field. You’re a problem solver. That's what got you promoted. Congratulations! Now, you’ve got a new challenge; a new set of problems. You’re no longer responsible for just your personal performance, but that of your entire team. How do you get your team to move in the same direction? How can you get your former co-workers to respect you as the leader? How do you get the entire team to participate in achieving your department’s goals? How do you deal with difficult people and situations? How do ensure everything gets done without killing yourself (and your team)?

Being a manager or supervisor demands a new set of skills; leading people. Your technical ability and attitude can only take you so far; your success depends on your team’s success. Your success depends directly on your ability to get things done through others.

Here's the good news: As a new leader, you don't have to learn everything by doing. That's exactly why we designed You’re in Charge. Now What?: to provide you with the practical tips, techniques and solutions you need for success without bringing on the hard knocks that come with on-the-job learning. This intensive two days of training focuses on the unique challenges you face every day as a manager or supervisor and offers solutions to help you fully achieve your potential; not just as a manager or supervisor, but as a true leader who commands the respect, commitment and credibility that moves people to action.

Course Details:

Agenda - Program hours: 8:30 a.m. - 4:30 p.m

How to be a Transformational Leader
Featuring Nido Qubein

Research indicates that many improvement ideas actually make things worse According to research, 67% of process reengineering efforts produced mediocre, marginal, or failed results. The study also found that over 50% of participating firms believed that the hardest part of reengineering processes is dealing with the fears and anxieties of people.

The key action of transformational leadership is influence.

Dynamic questions of Transformational Leadership
The four forms of leadership capital
Grow relational capital investments

How to Avoid Hiring and Recruiting Mistakes
Featuring Harvey Mackay

Human capital is - without question - the most valuable business resource. How do you find winners in a competitive marketplace? How do you identify those most likely to succeed? And, equally important, how do you filter out those candidates who are not fit for your organization? To address these questions, you will hear from Harvey Mackay in this session.

A 10-point plan for hiring employees
The most critical recruiting philosophy
The most revealing interview questions

Recognition: The Key to Higher Performance
Featuring John Hersey

Historically, praise and recognition in the workplace have been handled from the perspective of, ‘if you don’t hear anything, assume you’re doing a good job.’ In contrast to this ‘old industrial workplace’ mindset, the new knowledge-based worker relies and depends upon praise and recognition as the means of defining what is valued by the organization. Today, praise and recognition are communication vehicles for what is deemed as important.

Companies that manage people right will outperform companies that don’t by 30% to 40%.

Three steps of Involved Recognition
Contagious Leadership
The "Recognize Five" strategy
The power of non-monetary recognition

Seven Steps to Effective Delegation
Featuring Bob Johnson

Doing things yourself doesn’t always make you a hero.

The higher managers climb, the more important it is for them to delegate. Trying to put their fingerprint on every initiative or constantly second guessing employees won’t make them effective leaders. Instead, they will find they get less done.

Skills of effective delegation
Focus on the end result
Build trust, commitment and confidence

Personal Communication Skills
Featuring Dr. Jim Hennig

Have you ever noticed how some executives or corporate leaders are very effective in one-on-one communication, but hopelessly lost when it's time to address a large group? In other cases, have you ever known leaders who are comfortable in front of an audience, but seem to have a difficult time selling ideas to a small group of peers?

Dr. Jim Hennig says that the single most under-developed leadership skill is the ability to speak and communicate effectively. In this session, Dr. Hennig will address the challenges and opportunities of refining your Personal Communication Skills

The seven principles of communication
The platinum rule of communicating
Lose yourself in your purpose

Establishing Goals & Priorities
Featuring Zig Ziglar

Basketball great Michael Jordan once said never worry about the consequences of missing a big shot, because when you think about consequences, you always think in terms of negative results.

Zig Ziglar believes that most people don't worry about the consequences of missing a big shot, but for a totally different reason. He says most people don't even have a a basket ... or a goal ... to shoot for in the first place.

Focus on a strategic direction
Five-step goal-setting process
Five critical goal-related questions

The Leadership Design Learning Experience

Practical, Results Driven Methods

The Leadership Design learning experience is designed to be first and foremost, practical. You’ll come away with concrete tools and techniques to help you achieve your goals immediately. Every methodology you’ll learn is grounded in the latest research in management and leadership, so you can be confident that you won’t be learning some stale approach that doesn’t work. Everything is tested both in the laboratory and in real life. With what you'll learn, there is one thing you can be confident of: you’ll get results!

Learn from the Best in the Business

Our unique blend of video, live facilitation, group interaction and individual work ensure the lessons you learn stick! Each video presenter is chosen for their subject matter expertise and superior communication skills to ensure you’ll receive the maximum impact of the content.

Not Just Seeing, but Doing

Each video session is bracketed by interactive application exercises designed to teach you how to apply the lessons of each module. These highly interactive segments ensure you’ll have more than just pages of notes to take back to your office; you’ll have something better – experience!

The Voice of Experience

Each Leadership Design event is facilitated by a seasoned professional – managers with decades of leadership experience. We’ve been there, so we understand your situation. You’ll have not only a great learning experience, but our presenters are available to help you with your specific issues – bringing the concepts to ground, ensuring you’ll get the maximum benefit, meeting your needs.

Investment & Fine Print

The cost for this event is $799 per participant. Current Leadership Design customers $499.

Registration. As soon as we receive your pre-registration, you'll receive a confirmation receipt via email. In addition to your confirmation order receipt, you will receive an Express Admission Ticket. Simply take the express ticket with you to the program and hand it to the registrar. If your ticket doesn't arrive before the seminar, be sure to go anyway. We’ll be expecting you! You may register up until the day before the course. Of course, if you arrive on the day of the course without pre-registration, we’ll do our best to accommodate you according to the space we have available.

Cancellations and substitutions. Cancellations received up to five working days before the conference are refundable, minus a $25 registration service charge. After that, cancellations are subject to the entire workshop fee, which you may apply toward a future session. Please note that if you don't cancel and don't attend, you are still responsible for payment. Substitutions may be made at any time.

The check-in table opens at 7:30 a.m. When you arrive at the hotel, please check the directory for the exact location of the workshop. The registrars will greet you, and collect your Express Admission Ticket, hand you workshop materials and direct you toward your seat. You'll also want to take the opportunity to meet other professionals from your local area. Introduce yourself! You may meet a new friend. Plan to be registered and ready to go by 8:20 a.m.

This class begins promptly at 8:30 a.m. and wraps up at 4:30 p.m. Lunch is on your own from 11:45 a.m. to 1:00 p.m. Why not invite another participant to dine with you? You can share information, review the morning and make the day even more enjoyable.

Tape recording: These programs-both what you see and what you hear-are fully copyrighted. No audio recording or videotaping, please.

Program timeline days one and two:

7:30 a.m. – 8:30 a.m. Register and collect materials

8:30 a.m. - 11:45 a.m. Workshop session

11:45 a.m. - 1:00 p.m. Lunch on your own

1:00 p.m. - 4:30 p.m. Workshop session

Seminar materials: You won't go home empty-handed. You'll leave this workshop with a Certificate of Attendance; a soundly researched, unabridged workbook; and your personal action plan for implementing what you've learned;

Do you need one more reason to choose this seminar?
The guarantee.

It's simple. If you're not happy, we are not happy. If you're not absolutely delighted with the value and benefits you’ve received from this workshop, tuition is fully refundable or you may choose to attend another seminar.

You’re in Charge. Now What?

An exciting two-day workshop that delivers the leadership skills you must possess to achieve success.

To enroll, contact us via email or call.

We'll get right back to you.

Leadership Design is a Crestcom Affiliate

Contents:

Course Details
The Leadership Design Experience
Investment
Registration

Past attendees say it best...

"This session gave me some great tools for thinking outside the box.”

“The exercises were great illustrations that will be easy to remember and use later.”

“Great speaker – seemed to hit ideas right on target. I also enjoyed the group discussions.”

“This is going to change the way I am able to manage my time.”

“This was a good reminder that conflict actually brings value to the company.”

Public Events

None scheduled

For more information, contact us.