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Lisa Ford
specializes in such critical training areas
as customer service, customer retention,
hiring, managing, and training for service
excellence, and her best-selling audio,
video, CD-ROM and DVD training courses have
generated in excess of $40 million in
revenues. She is also the author of the
top-selling books Exceptional Customer
Service and Customer Service Excellence.
Ford
presents over 90-100 speeches and seminars
annually in several countries, and she has
been a favorite speaker at Inc. magazine’s
annual Customer Service Conference.
She is also
a Certified Speaking Professional (CSP) of
the National Speakers Association.
Lisa Ford Provides: The Very Finest
Customer Service Presentations I
Have Ever Witnessed.
- Ross
Pendergraft, Don Rey Media Group
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